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Platform Customer Agreement This Agreement constitutes a contract between you (hereinafter referred to as "you" or "customer") and the platform. The above-mentioned contracting parties are collectively referred to as "the parties" below. 1. Definition "Account" means an account opened in the name of the customer through the platform platform for trading currency pairs, stocks, indices and commodities. Any account in the account shall be based only on the results of the operation of the subject matter of this Agreement. "Author" means one or more persons authorized by the customer through the list attached to this Agreement to give instructions to the platform in accordance with the provisions of Article 6. "Currency pair" refers to a speculative tool in the currency market. Currency pairs link the currencies of two countries, such as EUR/USD (Euro/US dollar) "Trading time" refers to the market trading time period indicated on the APP. During the trading time, the customer has the right to place an order for the trading product that is open for trading. "Minimum deposit amount" refers to the minimum amount that the customer should deposit in accordance with the terms and commission table of the platform. "Account Balance" means the funds deposited by the Client in the Platform account in accordance with the terms and conditions of this Agreement "Free Funds" means the Client's funds that have not been frozen as collateral for open positions and funds that have not been used to limit loss positions (stop loss orders). Free funds can be withdrawn or invested "Margin" means the meaning introduced in Article 5.1 of this Agreement "Customer Fees" means the fees payable by the Client for transactions established in accordance with the Platform Terms and Commission Table. "Order" means an order placed by the Client for buying or selling through the electronic trading platform on the Platform (hereinafter referred to as APP) "Minimum Order" means the minimum number of units of a financial instrument for which the Platform gives a quote. "Index" means a stock-based securities trading index "Long" means a client buying a certain financial instrument “Short” means that the client sells a certain financial instrument “Stock” means a stock of a listed company registered for trading on a stock exchange. CFDs are based on stocks. “Futures” means standardized futures contracts traded on futures exchanges 2. Subject of the Agreement 2.1. The client hereby entrusts and the platform undertakes to accept and execute orders for transactions listed in Article 3.1, and the client bears the costs and risks. The transaction orders are accepted and executed through this platform APP 2.2. This Agreement is based on the general terms and conditions and the terms and commission table published on the APP. 2.3. All transactions under the subject of this Agreement shall be completed through the client’s account established on the platform 2.4. Each transaction shall only be completed by the client’s prudent decision and order, and shall be entirely by the client The platform does not provide any advice to customers and is not responsible for customers' investment decisions. Leveraged trading inevitably involves a high level of financial risk. Customers may lose all funds in their accounts. 3. Services and business terms provided by the platform 3.1. According to the subject matter of this agreement, the service provided by the platform is to receive and execute the following orders: a) currency pair trading; b) stock and index trading c) futures and commodity trading. 3.2 This agreement will take effect after the customer deposits money into his account through the platform. The deposit amount cannot be less than the amount specified in the platform terms and commission table 3.3. The customer will make a profit or loss through the transactions listed in clause 3.1 completed by him. All profits and losses will be immediately converted into RMB. 3.4. Customer statement =Indicates that all its trading orders will be placed in its own name and at its own expense. 3.5. Once the platform confirms that it has received an order through the electronic trading system, it shall only regard the order as placed by the client 4. Rights and obligations of both parties 4.1. According to Article 1 of this Agreement, the client has the right to accept quotes during trading hours 4.2. The client has the right to receive confirmation of the execution of the transaction and the settlement record of its account balance 4.3. The platform may provide the client with chart information, current status information of a certain financial instrument or its trading market, economic calendar, news, analysis, training materials (including video training), market sentiment, technical indicators and any such information through the APP under Article 2.1, but the client should be clearly informed that this is neither equivalent to advice nor a trading recommendation. 4.4. The client is obliged to monitor its open positions, and the client is aware of the risk that the funds in the account may be lost in transactions 4.5. All transactions under this Agreement refer to financial instruments traded on the securities exchange market or other regulated markets, and shall be conducted in accordance with relevant market regulations. The platform is not responsible for any losses incurred by the client due to changes in the trading terms of the relevant securities market or currency market 4.6. The platform will not accept trading orders in the following circumstances a) The relevant market is closed for trading b) There is insufficient funds in the client's account to guarantee the transaction C) Force majeure occurs. 4.7. The platform may terminate all or any part of the services without prior notice in the following circumstances a) The platform discovers a force majeure event b) The platform suspects that the client may engage in money laundering and/or financing of terrorist activities C) The platform suspects or has evidence that the client has malicious intent towards the platform. d) The platform suspects that the client has engaged in top-trading or obtained and used inside information or any other information protected by legal/market principles. In this case, the platform has the right to refuse to execute the client's order or the client's instructions. Even if the client's transaction has been confirmed by the platform, the platform has the right to cancel all the client's transactions without notifying the reason. In this case, the platform has the right not to pay the client the profit obtained from the transaction. e) In the above circumstances, the platform shall not be legally responsible for any damage suffered by the client 4.8. The client agrees that the trading platform may sometimes have technical problems or failures. In this case, the Client shall immediately contact the Platform to inquire about the troubleshooting. 4.9. The Client agrees that, in the event of significant price fluctuations in financial instruments, all of its pending orders (“stop loss” orders) may be executed at a price different from the specified price 4.10.1. By entering into this Agreement, the Client is informed that the prices of certain financial instruments available on the APP may be incorrect due to incorrect quotes, which may be caused by technical errors or delays in obtaining necessary information. The quotes under this Agreement shall be formed based on quotes from multiple foreign-invested companies and banks, which are obtained through cooperation agreements. 4.10.2. If, as assumed in the above paragraph, an obvious factual error is found in a specific quote, the Platform shall have the right to cancel the transaction (the transaction executed at the incorrect quote) and the related results (i.e. the Client’s related profit or loss) within 2 (two) days after the execution of the transaction 4.11. By entering into this Agreement, the Client acknowledges that the Platform may stop providing quotes at certain times, such as temporary technical problems or the inability to trade on a given market, and therefore the inability to generate quotes. In this case, the Platform shall not be liable for any losses incurred by the Client 4.12. By signing this Agreement, the Client declares a) that he is familiar with and accepts the general terms and conditions applicable to the Platform’s Client Agreement b) that he is familiar with and accepts the Terms of Use published on the APP C) that he is familiar with the Platform’s terms and commission table, which includes all fees for executing orders d) that he shall provide the Platform with all personal data necessary for the conclusion of this Agreement and agree to the processing of such personal data in accordance with relevant laws; 4.13. The Client hereby declares that he wishes to receive all information that the Platform is obliged to provide to the Client by electronic communication, including through the APP and/or its email. 4.14. The Platform shall not be responsible for the consequences of the investment decisions (orders) made by the Client when using the services described in this Agreement. However, the Platform shall be fully responsible for the correct execution of its orders before the Client, and the Platform shall ensure that the Client is protected and acts in the best interests of the Client 4.15. The Client is obliged to comply with tax laws on the income obtained from transactions 5. Margin 5.1. For each open position, the Platform will freeze part of the funds deposited by the Client as a margin. This fund is the "margin" and cannot be withdrawn by the client. Information about the current margin can be found in the APP 5.2. By signing this Agreement, the client agrees that all its trading profits and losses will be shown in the account record 5.3. By signing this Agreement, the client agrees that it shall maintain an appropriate margin level in accordance with clause 5.1 at all times and shall be required to independently monitor that the margin meets the required amount and shall be replenished immediately when it falls below the required minimum limit. 5.4. The client has the right to withdraw funds from its account, up to the amount of free funds in its account. Client funds are not allowed to be paid to third parties. Bank transfers from third parties are also not allowed to be accepted to deposit funds into the client's account. Only after signing an agreement with the platform and receiving a username and password to access the electronic platform, the client is entitled to transfer funds to the platform's bank account 6. Instructions and communications between the parties 6.1. After the client confirms his identity through his username and password, the client can place orders through the trading APP provided by the platform. 6.2. The platform is not responsible for any losses caused by the client due to inaccurate order placement, connection interruption or communication failure 7 Order Type 7.1. Transactions between the two parties shall be completed using the communication methods specified in Article 6. 7.2. For each transaction, the client shall receive a quote from the APP. The quote shall be valid until it is replaced by a new quote 7.3 Neither the platform nor the client can cancel the execution of a transaction in the following circumstances: the transaction is executed at a valid quote price and the client has confirmed that it has "bought" or "sold" the required quantity of the relevant financial instrument. 7.4. The platform shall quote two prices and "ask" prices for each financial product through the APP. The client shall buy at the "buy" price and sell at the "ask" price 7.5. The client can place the following types of orders 7.5.1. "Market Order" This order is executed immediately at the current market price. If the market price changes before execution a) If the change is favorable to you, your order will be automatically executed at a better price. b) If the change is unfavorable to you, you will receive a new quote. 7.5.2. "Conditional Order" - This order will be executed when the market reaches the price you set. Depending on market price fluctuations, the final transaction price may deviate slightly from the set price 7.5.3 Related Orders (1) "Stop Loss Order" - Applicable to closing open positions when a certain loss is incurred. The platform can display the target loss in the currency of the account. This information is indicative only and is not guaranteed (2) "Take Profit Order" - Used to close open positions when a certain profit is incurred. The platform can display the target profit in the currency of the account. This information is indicative only and is not guaranteed "Trailing Stop Loss Order" - A stop loss order whose specified price can follow the market price at a certain distance 8. Customer's Interest, Fees, Commissions and Payments 8.1. Pursuant to this Agreement, the Customer shall pay fees or commissions to the Platform as detailed in the Terms and Commissions Table 8.2. The Platform does not pay any interest on the Customer's margin 8.3. For each day that the Client holds an open position, he shall pay or be charged interest charges as specified in the Terms and Commissions Schedule. 8.4. The total amounts and percentages specified in the Terms and Fees Schedule may be modified. The modified total amounts and percentages shall take effect upon publication on the APP, including the Terms and Commissions Schedule therein 8.5. All total amounts paid by the Client pursuant to Article 80 of this Agreement shall be deducted from his account 9. Validity, entry into force, amendment and termination of this Agreement 9.1. This Agreement has no end date. It commences from the moment the Platform receives the Client's funds (the amount specified in Article 32) through one of the payment methods listed on the APP 9.2. This Agreement may be terminated in the following circumstances 9.2.1. The parties agree in writing to terminate this Agreement 9.2.2. Terminate this Agreement by giving the other party fourteen days' written notice in advance. In the event that the Client still has an open position, the Platform will have the right to close the position 9.2.3. The Platform may terminate this Contract without prior notice if the Client breaches any of its obligations under this Agreement 9.2.4. Without prior notice - if the client does not agree to the amendments and supplements to the General Terms and Conditions and/or the terms and commission table under Section 2.2 before the effective date. 9.3 The platform has the right to amend this agreement at any time
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